Audi North Austin

Be extra cautious when purchasing a used vehicle from this location. This started out as a very pleasant purchasing experience. I bought from out of town and my salesperson, Josh was very helpful and responsive in answering my questions. Purchase was simple and fast when I arrived in town. After driving the vehicle home, I was unable to open the back door. I contacted my salesperson the same day of my purchase and alerted him to the problem. I was told that the vehicle was purchased as is and the dealership couldn't do anything to assist with the issue. I would hope a dealership would be a bit more open to solving a problem that was identified the very same day the vehicle was sold. Especially since it was an issue that would have needed to be fixed for any other customer to buy the vehicle had I not purchased it. Very disappointed in the lack of response or desire to fix an issue that clearly existed when the vehicle was sold. Be extra cautious when purchasing a used vehicle from this location. Update.... Now, less than 24 hrs after purchase, the back right door also doesn't lock or unlock.