Audi North Austin

My wife and I were at your dealership this past weekend and one of your sales people tried helping us buy a car. His overall demeanor was unprofessional and acted like he was doing us a favor throughout the process. He started off ok by recommending us to try different models since we were still thinking about A3/S3 vs A4/S4. He took us for a test drive on those models. As soon as we entered the car, he sat in the car in the front seat instead of my wife and his demeanor changed. He didn't do a good job directing us where we were going. During the test drive he was recommending other car companies and said some weird things. When we came back, we wanted to price out the A3 and see what a lease would look like. He said some insensitive/racist comments about my name while he was typing it in. If he was really curious about my long name, but there is a nice way to ask about it. He was talking about random weird things and he didn't get any input from us about how many miles we will drive, finance options, etc, He just plugged in some numbers himself and brought back some low ball number. I understand this is the start of the negotiation process, but I would've liked some finesse and class. I am buying and Audi and I don't need a hard sell. I will not name the person directly here, but he definitely needs to get educated on how to talk to a customer.