Audi North Austin

Deception, mis-information and greed are the corner stone of this Audi dealer. As you walk in there is aura of arrogance and indifference. If you don’t look the part, you will be ignored. The culture of the dealership is that of numbers: what have you sold? How much? And where is the next deal. Customers don’t matter unless you are buying an R8 , Q8, V10, or an F12. I bought a used VW from this dealership. The experience was the worst I’ve ever had in my car buying history and that too from a dealership. The sales guy I was dealing with was deceitful! I was sold a car that DID NOT pass inspection while I was told everything checked out. As soon as I drove it off their lot, I had to take it to the VW dealer to get it fixed. Next I was short changed on the tax sticker. Rather than 12 months, I was issued a sticker for 11 months… really? 1 month made that much of difference in your books?! There are plenty of good dealers (including Audi) in the city of Austin and you would be better off taking your business there. STAY AWAY!