Skip to main content

AutoNation Ford Arlington

See all Inventory
Write Service Review
AutoNation Ford Arlington
1400 W I-20, Arlington, TX 76017 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.28 out of 5 stars (107)
Recommend:
Yes (24) No (5)
Service Rating
4.64 out of 5 stars (140)
Recommend:
Yes (85) No (7)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Worst experience
Written by Shannon on 11/16/2023
I’ve had the worst experience with this dealership. The lack of communication, Insincere, going back and forth, etc. I’ve had my vehicle in the service department twice now, once for 5 weeks and the next for 3 weeks and the issue it STILL not fixed. I would never recommend anyone to do business with Autonation
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Kiara Dou on 11/19/2023
Dealer Response
Hi Shannon, we regret your experience with us here but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Report