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Vandergriff Acura


1100 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
DISHONEST!!!!!!
Written by bethj366 on 12/25/2011
updated 06/13/2025

Don't go here!! What ever you do. Our experience was bad from the beginning. First it took them 5 of our evenings that we had to drive out to Arlington, we live in Roanoke, Tx so it's a 45 min drive with no traffic. And they knew this. Still making us drive every night after work to do paper work. They lied about the warranty we bought for the car. I asked them twice. If it was a factory warranty and if we could go anywhere to get it fixed. Because I knew I would never go there to get it fixed. And they said yes. When my warranty came in the mail a couple months after my purchase. It showed a Deductible if we took it to any other shop but theirs. And worst of all it's not a factory. I need to do more research to see what I can do about this lie now. The first used vehicle we were interested in. They were trying to add fees saying that every car that comes in they "tint" them and put "wheel locks" on them. But when I looked on line at their own car fax report they had listed. It showed the prior customer purchased the car at their dealer 4 years earlier and that was all done back then. So when I asked them why they were double charging he of course "ran" back to the "bosses" glass hut. And just took off the fees, but never said anything about it again. I'm now in the process of writing to the BBB on them. I don't want what happen to us, happen to you. SO please take my warning. Yeah all dealers are a little dishonest! But this is the worst. Just go read all the reviews. There pretty much the same complaint. There were so many numerous things they lied about. Here and there threw our process. That we had to have them take the fees off. The sales guys was Rob so make sure you for sure watch him when you go. If you at least don't take my warning. ***DISHONEST*** that's all I can say about this horrible dealer!!! Only gave them 1 star because they make you at least give a star! But I wouldn't even do that if I had the option.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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