Vandergriff Acura
Dealership Sales Review
Went over to Farlington today to look at a used Vehicle. Here is a summary of that adventure at Vandergriff Acura: I live in Plano and noticed an ad about a used high mileage 2000 BMW 223i. So it was a long trip to your dealership. I spoke with two folks before I left to ensure the vehicle was still available. We arrived, asked for the person we spoke with, but he was unavailable. Another salesperson was kind enough to let me test drive the vehicle. First and Foremost, this vehicle should never have been for sale. If your dealership really thought there was value in this vehicle, then you reputation is now shot. Upon attempting to start the vehicle, the dashboard idiot lites all turned on. Who in the name of God would by an automobile with all the idiot lites shinning brightly. This either was a come on for a sale knowing a person intelligence would not offer for this vehicle. I had offered unseen $3000, but the manager refused to negotiate, stating the internet price was the best he could go including fixing the check engine code(s). Obviously at this point we all knew this car was toast. Yet he offered to have a tech check the codes. For some reason that took over a half hour, when it should have taken less than a minute. I assume another tactic. I assumed this car was presenting a list of codes. After a half hour the manager came and told me that it was showing a bunch of codes.... with that I stopped him. If this vehicle had been through your alleged check these lights and codes certainly would have displayed. In addition the Windshield had 2 severe cracks. This was the most ridiculous offer I had seen since living in CA, and talking to Cal Worthington..... [violative content deleted]! Then the final insult, offering me a high mileage Acura.... the end of the bait and switch. And the end of a business deal. I was stunned that your dealership would jeopardize your reputation on this kind of vehicle. With that said, I will post this on enough social network boards for folks to read, and reach there own conclusions. I know I could not have had a worse, insulting experience shopping for a car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No