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Vandergriff Acura


1100 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Experience, they sold a car that I placed a deposit on the next da
Written by akaonyx25 on 08/23/2010

This is the worst experience I have ever had with a dealership! I found a 2004 C70 Volvo on Auto Trader. I live in NC and the dealership is located in TX. So of course, I wanted to have the car checked out before flying there. I was paying for this inspection not the dealership. Just to get the car to another dealership to get inspected seemed like an act of God. The sales people were very unproffesional and kept giving me excuses. Their names are George and Kornelija by the way. After finally getting the car to the Volvo Clinic and several calls to the technician, the Volvo Clinic technician tells me that he was unable to check out the car because the dealership needed it back! At this point, I figured someone is lying. Remind you, that I have already placed a deposit on the car and negotiated the price to where I needed it to be. The deposit I was told, takes the car off the market for a few days. On Saturday 8/21/10, I email Kornelija asking for a bill sale. I think this is fair. She responded with the final numbers only. I responded that I absolutely needed a bill of sale and I was aware of the final numbers. Then I get an email stating that I would get an email from Dave Chapman, their used car manager, which I didn't! 8/23/10, I email Kornelija again stating that I did not receive the email from the manager and I would greatly appreciate a bill of sale via email of fax and I get a response that the car was sold to another person who did not negotiate the price.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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