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Vandergriff Acura


1100 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Experience & Ripped Off
Written by annoyed36 on 09/13/2013
updated 06/12/2025

I bought a Nissan Rogue in 2012 and had problems with the wheels and transmission. After Nissan made the repairs and my $100 deductible reimbursed by Vandergriff Acura, I decided to purchase another car. In June, I purchased a 2008 Lexus IS 250 and I have had nothing but problems. $3500 later, I'm still have problems. I have replaced 3 of the wheels, 2 tires, the mesh grill, and now I have problems with my wheel bearing and don't know if my extended warranty will cover it. This dealer is a rip off and do not inform customers about the major problems with their used cars. There is no reason I should be out of any money for repairs within a 3 month period. I will never purchase another vehicle from this dealer nor will I ever recommend anyone. Vandergriff Acura [non-permissible content removed]!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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vg_acura on 09/19/2013
Dealer Response
Dear annoyed36, Vandergriff Acura has always made customer satisfaction our #1 priority, and we are very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Please feel free to contact me directly with any questions. Thank you, John Ellis General Manager Vandergriff Acura (817) 467-1000
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