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Vandergriff Acura


1100 W I-20, Arlington, TX 76017 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
24 hours of delight and weeks of finance nightmare
Written by Silvercomet on 02/03/2017

There is no zero star that stands for "We have been robbed." The day of purchase was smooth and went wonderfully... expected as they are cushioning the bottom line. We are now ready to file a Better Business complaint as the finance side of this deal has been unorganized and horrendous. As we have done for years in the past, I would go in with your own financing or not do business with this dealership. Due to Acura's lack of organization, returning calls and empty promises we have been charged late fees for which we haven't been late. It took them over a month to "overnight" a payoff on previous car and now our credit score will be adversely affected. If you work hard and try to be a good steward, this not the place for you. We were referred by Car Pro. If you are getting that referral I would ask for who else is on the list. We pray that no hard working family has the financial run around that Vandergriff has put us through.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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