Gene Messer Ford of Amarillo
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Dealership Service Review
service Rating
Damian
Written byon 05/14/2024
I made an appointment Friday for Monday for oil change and three recalls. Monday I arrived and they didn’t have my appointment scheduled…but they said glitches happen..they took me in anyway and gave me a ride to and from an appointment I had while they worked on my vehicle. It was all done in a timely manner. Also recommending needed other things like tire rotation,which I had done as well. Everyone was enjoyable, saying hello and conversation with smiles from everyone the whole time. I definitely enjoyed taking my vehicle here and will see this dealership again
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/16/2024
Dealer Response
It's great to hear that despite the initial glitch with the appointment, our dealership went above and beyond to accommodate you and provide excellent service. The fact that we were able to complete the oil change, recalls, and recommended services in a timely manner while also providing transportation shows our commitment to customer satisfaction. We have a friendly and professional team that made your experience enjoyable. Thank you for choosing us!
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