Gene Messer Ford of Amarillo
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Dealership Service Review
service Rating
F250 Service
Written byon 02/07/2024
This went well. I was kept informed of progress and concerns for my F250. I was even taken out to the bay and shown what was needing to be done. Given a ride home and when work was completed was called by my service advisor Danny and he sent Juan to pick me up at my house. These are both good men and very knowledgeable. They are excellent representatives of Gene Messer Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/08/2024
Dealer Response
We're pleased to hear that your experience at Gene Messer Ford Amarilla went well. It's great that you were kept informed of the progress and concerns for your F250, and that the service team took the time to show you what needed to be done. Providing a ride home and coordinating transportation upon completion further adds to the positive experience. It's wonderful to hear that your service advisors Danny and Juan were both knowledgeable and excellent representatives of our dealership. Thank you for choosing us, and we look forward to serving you again in the future!
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