Gene Messer Ford of Amarillo
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Dealership Service Review
service Rating
Brake module fault issue
Written byon 10/11/2023
Although not repaired the service advisor agreed to continue to research the issue and contact me when he had an answer or a possible way to find the problem. Great job and hopefully Ford corporate will find a solution.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 10/13/2023
Dealer Response
It's great to hear that the service advisor is committed to continuing to research the issue and will contact you when there's an answer or a possible solution. Our dedication and proactive approach are commendable. Let's hope that Ford corporate will indeed find a solution. Thanks for sharing your thoughts and for highlighting their great job!
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