Gene Messer Ford of Amarillo
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Dealership Service Review
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Jeff Lester 2019 F250
Written byon 07/19/2023
Regular scheduled service and recall. Tires were rotated on my truck but technician didn't adjust pressure front to rear. Also, didn't top off the DEF. The service writer took the truck back to the shop to correct both issues. I still had to adjust pressure when I got home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Kathryn Glenn on 08/08/2023
Dealer Response
At Gene Messer Ford Amarillo, our goal is to ensure that you are completely satisfied with our services and we value any feedback you may have to help us improve. Thank you for your review and we hope to have the pleasure of assisting you again in the future.
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