Gene Messer Ford of Amarillo
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Dealership Service Review
service Rating
Awesome experience
Written byon 09/23/2022
I was totally impressed with how I was treated . My wife and I are full time rv’ers and we experienced a def issue with our 2019 F350 DRW, which necessitated being towed in. It was less than an hour from the time I called in to their Service Dept to the time the flat bed showed up. With the vehicle at the dealership I was explained what was going to happen, advised how long it would take and given a ride back to our RV park. I was kept up to date on service status throughout the day. And even though it carried into a second day, I was pleased with their work and the people that I dealt with, especially JC at the Service desk.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 09/26/2022
Dealer Response
Thank you Rick for your kind words! We are thrilled that you and your wife had such a great experience here with us! We thank you for your business and look forward to your next visit!
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