Gene Messer Ford of Amarillo

Brought 2 cars in for AAA summer special. First car I brought in was my daughter’s Ford, which was purchased at Gene Messer. Gary (Svc tech) showed me places on tires that were bad, stated new tires were needed before winter. Said air filter was dirty, and I gave approval to be replaced (even though I didn’t see it). When all was done, the car was parked in the shop area, easy to get to. Very satisfied with his cust svc, knowledge, attitude… everything. 2nd car - my jeep renegade, not purchased there but still had them do the AAA summer checkup. Didn’t realize I could’ve asked for Gary again. Got Ryan. Didn’t show me the wear on tires but stated new ones were needed asap. “We have buy 3 get 1 free special”. Several other minor things wrong but stated “when you get tires we’ll fix everything else”. Won’t be expensive.” Didn’t ask if I wanted those things fixed ‘now’. I’d have paid for the other things just like I paid for the air filter on my daughter’s car. When all was done I had to go hunt for my jeep. It was back out in the parking lot, over by the blue awning at the body shop. I kinda felt like the red-headed step child. I probably won’t be back (but I’m sure my daughter will). The positive answers below were based on the 1st experience with my daughter’s car.