AutoNation Chevrolet Amarillo
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Jay the service advisor saved my cars life!!!
Written byon 08/18/2014
I took my car in for a simple routine oil change and was very pleased with the knowledge and courteousness of Jay, the service advisor. He noticed a sound that was not normal and had the mechanic check it out. It turned out that I had an issue that would have caused my car great damage, if it had not been caught. I play music everywhere while I drive and had not noticed the noise. He called me at home and explained what he had heard and offered to call my warranty company and get the repairs approved. Although I did not have my car for 2 days, due to Jay's keen senses, I will have it for a long time, now. All I can say is way to go Autonation. You got a gem when you hired Jay!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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autonation on 08/22/2014
Dealer Response
We are happy you enjoyed working with our staff. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
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