AutoNation Chevrolet Amarillo
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Dealership Service Review
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ON THE ROAD NIGHTMARE
Written byon 07/31/2023
I was traveling in a 1999 Chevrolet 3500 Express Van with 39,000 miles. Our transmission read at an Oreilleys said it needed a filter and selinoid. Thought Chevrolet would investigate and repair. They went easy expensive route and said we NEEDED a brand new transmission $6300 - not only did they pull a cash grab but they cost us $200 a night for hotels for an entire week!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 08/03/2023
Dealer Response
Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0044 to discuss what we can do to help.
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