AutoNation Chevrolet Amarillo
Back to Service Reviews
Dealership Service Review
service Rating
Terrible communication from service
Written byon 01/21/2023
Someone needs to call me back. Gordy and the general manager should know my situation and get involved. I just bought the brand new truck on the 6th and the CEL has come on 3 times now. Nobody from service will now answer my call or call me back like I have been told twice. And I called 3 different numbers for service and never got an answer on any. Even left a voicemail and don’t get a response. Truck has 500 miles on it. Brand new, CEL 3 times and nobody is being helpful. Lemon law has almost approached us with this vehicle. And they already sold my vehicle trade. So I need some executive and upper management involvement in this to show Autonation actually cares for their customers and not just a dollar bill.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Naomi Stone on 01/25/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report