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Ron Carter Chevrolet Buick GMC


3205 Fm 528 Rd, Alvin, TX 77511 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Disgusting Customer Service
Written by Mike B on 08/09/2020

This dealer is NOT internet sale friendly, even during these pandemic times. My wife and I could not purchase a vehicle after multiple attempts on offering a sight unseen purchase. They ran our credit report three times and could NOT give us specifics about our loan. Andy, the sales manager was NOT sympathetic to the situation and actually blame everything on the salesman helping us, without taking accountability of his staff. This company is a sales driven company and you are only as good as a salesman you get on the phone! STAY AWAY! A company should not have to be perfect, but what separates any company from it’s competitors is how they handle their issues, situations or even mistakes! which Andy Only could do was laugh and say, “ I said, I was sorry”

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Ron Carter Autoland on 08/11/2020
Dealer Response
Mike, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Michelle Milton | Internet/BDC Director | mmilton@roncarter.com
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