Skip to main content

Carsandpickups.com


15051 E Beltwood Pkwy, Addison, TX 75001 (map)
Today 9:00 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Before you sign the "As Is" discloser (Half a lemon)
Written by TonyB on 11/29/2018

Buyer beware, make sure you inspect as many "basic" functions as possible on a vehicle you're considering purchasing from this dealership. Matt the manager/finance guy and I discussed how every vehicle must be able to pass state inspection before being sold while I was signing the "As Is" discloser. WELLLL...! First, I tried to blow the horn in excitement just before driving off the lot and realized the horn didn't work. After going back in and informing my salesman Christian of the issue I was instructed to take it to the overflow warehouse where it was discovered that there was no horn...LITERALLY, the horn was missing from under the hood! The new aftermarket horn that was installed on my RAM 3500 dually pick-up truck sounds like a Toyota, at which I fondly named her "Squeaky". Second, while installing the horn it was discovered one of the white reverse lights were out, and it was also replaced. So much for ensuring all vehicles pass inspection, right? Third, the brakes squeaked a little during the test drive; however, after I drover off and they warmed up they really started squeaking something awful! I call the store three days after purchasing the vehicle to ask if something could be done about it, and I was very politely and professionally told nothing could be done about it (go F yourself). But the kicker was when Christian said "call me back and let me know what the problem was", really! BTW Christian...it cost $480 to change the brake pads on all four wheels. Finally, while sitting at a red light I grabbed the handle to recline the seat and the handle can off in my hand...WTF!!! I hope these are the only issues I will have with this truck, and nothing more serious is discovered. Thank you carsandpickup.com for taking my $31,919.75

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.