Lithia Toyota of Abilene
Dealership Sales Review
My salesperson was Julie R. She was friendly from the start, not pushy but was patient, pleasant and really was surprisingly knowledgeable about the car I was looking at. Any questions I had she knew the answer to. I loved how there was really no negotiating that needed to be done due to the promo pricing. The price had already been reduced, and was set at a price I was completely satisfied with. I absolutely loved that Lithia Toyota of Abilene used autotrader.com which took all the hassle out of the negotiating my trade in; they gave me exactly what autotrader.com recommended the value of the car was! We were taken to a "delivery area" where Miss. Julie R. did further explanation of the car even after I purchased it and made sure I was comfortable and acquainted with the car and satisfied. The car was cleaned and prepped for me, which I appreciated! I also got a free tank of gas! Lithia Toyota also sent gourmet cookies to my house as a show of appreciation!!! Took my car back to get some accessories and she was just as nice and helpful! I even got a rental...unusual! Thanx! Thanx! Thanx! Love ma car!!!!!! Lol
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes