Ford of Murfreesboro
Dealership Sales Review
My husband and I came into the Ford of Murfreesboro in a terrible situation with a 2008 Chevrolet Impala. I was very frustrated with the Impala and the previous news/offers I received while shopping around for different cars. Once we got to the dealership, JT and Will made my husband and myself very comfortable. We explained to them the situation and told them the type of car we were looking for and they exceeded all of our needs without us going into much details! They listened, asked specific questions, and they both worked with us to get us the best deal they had for our situation. They went over and beyond to work and offer us a deal that would be comfortable for us to handle. Out of the several dealerships in Nashville, Ford of Murfreesboro was the most helpful and had the friendliest salesmen. They are a wonderful team that collaborates in an effective manner to exceed customer expectations. On Friday 12/11/15, we purchased a 2016 Ford Fusion with the help of JT and Will and an awesome deal that we couldn't turn down! After driving the car for a few days, we were called back into the office for some complications with paperwork and contract agreement issues. After a few hours of going over everything and reworking a few things, Will returned to tell me that he ironed out the issues and offered us an even better deal than we had before. This team is truly amazing!! Overall, this has been THE best car buying experience I have ever had. After days of frustration, exhaustion, and wanting to call it quits, the guys at Ford of Murfreesboro turned this experience into the absolutely best. I would recommend this dealership to anyone who wants the absolute best car buying experience ever. These guys are amazing, very knowledgeable, and they truly care about their customers!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes