Ford of Murfreesboro
Dealership Sales Review
Overall, a good experience. However, when I was agreeing to the deal, I asked if I was getting all the discounts (friends and neighbors, $3,770), plus the Farm Bureau member promotion ($500). I was told "yes", but nowhere was I shown the discounts (which should have totaled about $4,270). When I left my first comment about this, I received a follow-up phone call/message from my salesman (Garrett, a person I would do business with again) stating that I did indeed get all discounts. I am now asking that I get something in writing that clearly shows my sales contract accurately reflects all discounts. Once I receive this, and providing it does show about $4300 in discounts, I will gladly bump all ratings up to the max ("10" on a scale of 1-10, 5 stars on a 1-5 rating scale).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No