AutoNation Ford Wolfchase
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service Rating
Waited six weeks to get my car fixed
Written byon 10/30/2023
Took my car into the shop for thermostat issue and had to wait over six weeks without the car to get it back
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Rickytbird on 11/04/2023
Not getting any better the dealer asked me above to call him to make it right called him on Thursday now Saturday have not heard a word back from him. Their customer service is as fast as their actual repairs.
ReportPiper Yost on 11/01/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.
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