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AutoNation Ford Wolfchase


7925 US Hwy 64, Memphis, TN 38133 (map)
Today 12:00 PM - 5:00 PM
Sales Rating
Recommend:
Yes (13) No (0)
Service Rating
Recommend:
Yes (42) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Customer
Written by Jackie J on 09/21/2023

Being able to make an appointment to have my car serviced was important to me. I had my car serviced at another dealership where it was first come first serve and I stood outside in the cold for 15 minutes before getting inside. At AutoNation the waiting area was comfortable, clean and accommodated several people. Barbara was who I spoke with to set my appointment up and she told me to ask for her when I arrived. She was friendly, polite and professional and I told her they had a customer for life. The only thing I would change is having someone speak to me after my car was serviced to explain the report. Most of the report was obvious but stating my tires were ok did not help my understand how much more life my tires had. I budget for up coming things and I honestly wanted to know a time frame for new tires.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Nia Sterling on 09/24/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
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