AutoNation Ford Wolfchase
Dealership Service Review
It was time to change out my tires and Ed, my service writer, and Nick, the service manager, helped find me the right tires at the right price. They got the tires ordered and in the shop in less than a day. And when I came for my appointment, had me ready to go quickly. And my tech Wes, not only did a perfect mount, balance and alignment (this car rides like new), but also he caught a major service issue that was under warranty, and repaired it, on the spot, at no additional charge. It wasn’t even on my radar. I also got stuck at a meeting and was running late to pick my car back up. Ed stayed an extra 10 minutes after close just to make sure I got my vehicle back before they closed for the weekend. A professional team that went above and beyond expectations and probably the least painful service experience I’ve ever had. I would recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes