AutoNation Ford Wolfchase
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Written byon 04/10/2023
You had my vehicle for over a week before you looked at it. You then updated the Sync system and said it was fixed but when I picked it up voice recognition still did not work. Now you say I need a $1700 part. Pretty sad for a 3 year old vehicle with 42,000 miles. Whatever happened to quality and warranty at Ford ???
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Sandy Clearwater on 04/12/2023
Dealer Response
Hi Blanier, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.
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