AutoNation Ford Wolfchase

My first experience with was not good. My Lincoln was in for the brake recall May 5. I also gave the airbag notice to to order the part. The next week my friend took me in to get my Lincoln after brake service. He had letter for the airbag recall on his Lincoln MKZ. Service person took his letter. The following week friend got a call from service person to bring his Lincoln in to repair the airbag. I should have been call first since service knew May 5 I had a airbag recall. Finally on July 2 I went to the dealership to see service person I was told he no longer work there as of the morning of July 2. I then ask to speak to the service manager . I told her my problem and she told me the parts were there and if I had time that day to wait she would take care of the airbag recall. I waited and she took care of the problem. She was very nice and understanding. You should hire more people like her. I have other problems in the past with this service department. My answers below has to do with the service manager being so nice and and most of all doing her job well. There were no charges for this work as it was a recall . Hence the no answers.