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Enterprise Car Sales Nashville


1495 Gallatin Pike N, Madison, TN 37115 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
sales
Written by farmgirl72 on 12/27/2016

Delay tactics employed in an attempt to sell an extended warranty. It was over a month from the due date (which was later than ever) before the unit was actually ready. All in an attempt by the sales person (Matthew Clendenen) to sell an extended warranty that we clearly expressed we did not want multiple times! He went so far as to call our bank and question the loan officer about his influence on our decision! Totally unprofessional! Very annoying, extremely disappointing. I had previously bought 3 vehicles via this method over the past 5 years and this 4th one will be my last. You need to know and teach your sales people that a commission is never to have a higher importance that the customers experience!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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enterprisecs on 12/29/2016
Dealer Response
We'd like to hear about your experience further. Please email us at care@EnterpriseCarSales.com with your full name, phone number, make and model vehicle you were looking to buy, and any other details you would like to add. Please include reference number 161229-003610 in the subject line of your email. Thanks! –Collin
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