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Friendship Hyundai


2638 W State St, Bristol, TN 37620 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Dishonest Dealership
Written by smspackman on 12/30/2016

We found a Hyundai Tucson that we liked on the internet from Friendship Hyundai of Bristol, Tennessee. We live quite a distance from Bristol, so we wanted to know the "out the door" price before we drove the 2 hours up. Salesman Gabe gave us a price over the phone that was finally close to our $25,000 budget and that we could afford. We agreed this was the "out the door" price, so we drove up to pick up the car. We were signing the papers and I asked him specifically about a price that was higher on a paper I had to sign. He said don't worry about that number as it was the price of the car before the rebate and the Finance Dept. would go over all that with us. We also asked the Finance man, Joshue, about the numbers as we did not see the agreed upon price, He said it was right and it was just difficult to see because of the rebates. As it turns out, we were charged about $950 more than the agreed upon price. We called the next morning after seeing the price difference, but Gabe nor the dealership would not help correct the problem. They said they did not include taxes and fees in the "out the door" price. So, be careful with this place on the bottom line. We honestly thought for a minute they were honest people the day we bought our car. They are just like any other car salesmen. Slick and sneaky.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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