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West Chevrolet


3450 Airport Hwy, Alcoa, TN 37701 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Undisclosed fees, Changed terms, Untrustworthy!
Written by squishy2010 on 10/16/2017

I had visited other dealerships in the Knoxville area about purchasing a new car. They all gave me a price sheet that listed all transaction fees, taxes, etc. except for West Chevrolet. They would not provide a cost estimate to me, and when pressed, they reneged on a previously agreed to waiving of a $500 fee, which they upped to $600. The finance manager was very rude, condescending, and untrustworthy. I spoke with a former employee of West Chevrolet who added that there are other added-on fees incorporated at the time of sale, which is why they do not give full price disclosure. Beware of this dealership- you will find much better deals with no hidden surprises if you travel to Sevierville or Clinton.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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