East Coast Honda
Dealership Sales Review
Went to East Coast with the intendtion of buying a CRV. I recived a worksheet with a decent price and took it home becasue I did not want black and thats all they had. They would "locate a CRV with my color choice" for me. I went back to get paperwork started and my sales person was not there and another salesperson insisted I could not buy a CRV at the price indicated on the work sheet (I forgot)The Sales manager said they "forgot" to add the "Mop and Glo" extranous pin striping and wheel locks worth about $1700 more whihc is why my lease was only $327 on an EXL with NAV. In the mean time I decided I should then shop around. Hendricks Honda in Charleston not only met their price but beat it on an in stock white model But I went back to East Coast in good faith and asked about getting other than black. I was told the deal I got was only good on the black one in stock!! So I went to Hendricks Honda 100 miles away and bought a Pearl White CRV EX-L with nav for less money. I am not complaining about East Coast but the difference in "culture" at both dealerships is very clear. If you cannot get satisfaction a East Coast you can shop in Charleston as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No