East Coast Honda
Dealership Sales Review
My name is Joseph Parisi. I came down to Myrtle Beach for vacation and during my stay I attempted to purchase a van from East Coast Honda. After a couple days of negotiating we settled on a price for an EX-L Odyssey that we had test driven just the previous day around the dealership. The vehicle had included Bluetooth, sunroof, radio, heated seats, GPS, etc. We waited for them to finish servicing the vehicle and when we were taken back out to do a final overview of our new van our salesperson, Bill Trollinger, began pointing out the features of the vehicle. He did NOT mention anything about the GPS. So I asked him how I turn on the GPS and he looked at me and said this van has no GPS. This made me furious! I went inside to see the general sales manager Scott Proctor and he just looked at me like I was stupid. I am convinced they tried to pull a fast one on me and I demanded my check back from the general sales manager Scott Proctor and for all of my items to be returned to my original Town and Country. This kind of deceitful and dishonest business practice is shameful and has lost all of my respect and trust. Please look into this and expose them for the [non-permissible content removed] they are! The public deserves to know about what they tried to get away with!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No