JTs Chrysler Dodge Jeep RAM of Lexington

I recently traveled over 3 hours to Mike Addy Chrysler Jeep with the intent to purchase a used 2006 Jeep Wrangler Rubicon. When I arrived to see the vehicle for the first time it was a very dissapointing experience. During the 15-20 minutes I waited to speak with the internet sales representative I had an opportunity to look the vehicle over. My findings were far different than what the salesman had led me to believe. First, the vehicle had numerous scratches on the paint which are not visible in the photos posted on their website. Second, the interior was stained and severely worn which seemed peculiar for a vehicle with less than 10,000 miles. Third, a mold and mildew smell permeated the interior, reminicent of a vehicle that had prolonged exposure to rain and water. The damp interior made a perfect environment for waterborne insects to breed as evidenced by the large amount of flying insects inside the vehicle. Also the undercarrage of the vehicle had several areas of caked on mud which could have easily been cleaned had someone taken the time to do a satisfactory job of preparing the vehicle. When I mentioned to the salesman that I had been speaking with over the course of a week (who again conveniently failed to mention these shortcomings and deficiences, yet led me to believe I was buying a 'like new' vehicle) he seemed not only disinterested in my findings but was downright rude and condescending. His response to the interior smell was that it was a 'protectant' that is used inside all of their pre-owned vehicles. Needless to say I declined the opportunity to do buisness with them. In restrospect I should have been alerted to the type of experience I would receive from this dealership since the salesman began to decrease the value of my trade-in before he had the chance to actually see it. I would strongly advise anyone to exercise extreme caution in dealing with this buisness as full disclosure doesn't seem to be their policy.