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JTs Chrysler Dodge Jeep RAM of Lexington


4838 Sunset Blvd, Lexington, SC 29072 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1.3 out of 5 starssales Rating
HORRIBLE [violative content deleted]!!!!
Written by mrskoblitz on 03/22/2010

My husband and I have been searching for a used car, more specifically a Jeep Cherokee, for some time now. We needed the second vehicle because my husband has a job 45 minutes away and I am currently 9 months pregnant, due in 12 days, with our first child. We had been searching at all of our local dealerships as well as on Craigslist and on Ebay. My husband located a Jeep Cherokee on Ebay that we were very interested in, and since there was a phone number to reach a sales person, we called him to inquire about the car directly opposed to just bidding blindly. The salesman, Lloyd, told my husband over the phone that the car was misadvertised on Ebay and was being pulled off due to some cosmetic problems that weren't advertised and that it was to be sold at auction. My husband, who was still interested in the vehicle, asked what price the dealership would be willing to take for the car, out the door, as long as the problems were strictly cosmetic. Lloyd told us at this point $3200 and my husband told him that since they were closed on Sunday, we were going to come up on Monday as soon as he got off work, and would be ready to test drive and sign papers- we would have cash in hand. After this conversation, my father who lives and works less than 5 minutes from Mike Addy Harbor Dodge, Jeep and Chrysler, and who owned a car dealership for many years and worked in all areas of the dealership, went to look at the car. He called and told us that although he hadn't been able to drive it due to the dealership being closed, that the car was well worth our 3 hour drive the next day to see it and that he felt that it would be a great purchase. At that point we called Lloyd back and told him that we wanted the car and would be there on Monday by 5pm (my husband having to work and then both of us having to drive to the location, which was 3 hours away). We were very adamant that we wanted the car and that we had all intentions to buy the car and that we would have cash for them in full. On Monday I personally called Lloyd to make sure the deal was still on. I called him at 1 pm and reconfirmed the out the door price on the vehicle, which had now gone up to $3528. Although not what we had been expecting to pay we were still fully willing to buy the car and told Lloyd that we would be in Lexington to make the deal at 5 pm. At 2pm, while on my way to pick up my husband from work, I received a phone call from Lloyd informing me that the car had been sold. I was devastated. I could not believe that a car that we had thought was ours and had expressed our willingness to buy IN CASH was just gone. I got to my husband's work at 3pm and told him what had happened. He was irate. He immediately called the dealership and asked to speak with Lloyd who was not available, so he asked to talk with a manager. The manager, Lonnie, told my husband that since we hadn't put a deposit down there was nothing he or we could do to remedy this situation. My husband then informed Lonnie that if we had been told about a deposit we would have placed it but it hadn't been mentioned and that we had been assured that the car was ours. My husband even went as far to tell the manager that if we had known that the car wasn't being held for us and there had been any chance of it being sold before we had gotten there that we would have bought it over the phone, in full. Lonnie told him that we could have just bought it on Ebay and avoided all of this, but my husband then responded with what Lonnie had told us the day before about the cosmetic problems and the fact that it was being taken off of Ebay completely. We weren't willing to pay the Ebay price of $6000 for a car that was falsely advertised but were very willing to pay the $3500 for it. The manager went on to say that the person that bought the car paid more than we were quoted, which A. should not matter in the grand scheme of things after arranging for us to come buy the car and B. is b

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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