JTs Kia of Columbia - Killian
Back to Sales Reviews
Dealership Sales Review
sales Rating
Keep Good Records, will need them.
Written byon 11/30/2016
I purchased a car on Feb 2015 and for 8 solid months, I had to fight to get what I was promised, on paper. They did not pay my car off and I had to chase then down to get a copy of the check. I thought the issues we resolved and actually recommended a family member to them. I had to beg and plead to get the referral we were promised . My "points" at the service center are still wrong. I keep getting promised a call back, to no avail. Don't buy a car with them unless you are ready to fight for every detail you are offered.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
jtsautogroup on 12/05/2016
Dealer Response
Hello, I am sorry to hear of your negative experience with JTs Kia. We pride ourselves on our customer service and are always disappointed to hear we've fallen short. I would like the opportunity to speak with you about this and set this matter straight. If you care to, please send us your phone number and I will reach out to you directly. Thank you, Paul Cobb (GM)
Report