Stokes Hodges Kia
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Dealership Service Review
service Rating
inspection of noises
Written byon 11/22/2024
updated 12/03/2024
Customer service was not present. No communication with customer to ask questions or share information of initial work performed that did not reveal the issues complained about. No indication that the customer concern or frustration with the service department was valid or that it needed to be better.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No