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Stokes Hodges Kia


5425 Jefferson Davis Hwy, Beech Island, SC 29842 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (12) No (1)
Service Rating
Recommend:
Yes (91) No (3)
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Dealership Sales Review

3 out of 5 starssales Rating
Not a great experience
Written by Not happy on 09/25/2023

Was in dealership 5:30 with ore approved credit from earlier in day. Had car selected by 6 pm I had a 2009 mini Cooper to trade in was told they would only give me 500 for car as they were just going to send it to auction. I told them I was nit going to sell them the car fir that amount. Ended up zero down 72 month salesman kept going into office then finally sent me to finance. Was told 2,000 down I said no it’s zero down he said he was going to check and never returned. The salesman showed up at 8:00 said I but a dealer tag on it take it home and come back tomorrow to finish paperwork. I left with no paperwork on car . Return Saturday to finish paperwork Finance guy was just interested in finishing paperwork and get me out of there. Was told if I gave an excellent review I would get a free tank of gas when I brought it back for service. I took that as a bribe

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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Stokes Hodges Kia on 09/26/2023
Dealer Response
I'm sorry to read about your experience. It's important for us that our customers feel comfortable and well-informed during the entire process, so it's disappointing to know we fell short this time. We'd like a chance to address any concerns you may have and ensure everything is clarified regarding your paperwork or anything else. Please call or text me on my cell ASAP @ 863.808.7882 so we can fix this issue. Richard Opalka - General Manager
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