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Herlong Chevrolet


130 E Church St, Batesburg-Leesville, SC 29070 (map)
Today 9:00 AM - 4:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
DON'T GO HERE !!
Written by Timlime on 11/11/2015

DON'T GO HERE. I bought a used duramax truck for $34,800 with 86xxx miles on the truck I drive it off the lot with some bs 30 day 1000 mile warranty I drive the truck for 6 days then the problems start on the 6th day I go out to my truck and it was throwing a IAT code and A MAF code so I poped the hood and seen that there was some faulty wires around theme sensors some wires that had been siliconed in the a connector. I then proceeded to fix that and when I did that code cleared. Well as the day goes no I'm looking more in to the MAF sensor problem and open up the air intake to check the filter and the filter is not even connected to the air intake and it looked like it had not been changed or cleaned in five years. Long story short the truck should have never left the lot with those problems I still have not been able to to get the MAF sensor to clear I am going to have to take it to a real shop. Somebody trust worthy I hope. I contacted Herlong chevy about my issues and all they could say was get the truck up here so we could look at it well the MAF code on the truck it literally has me broke down and the truck on a limp mode 6 days after my purchase. I told theme to help me pay for the Tow fee because they are about 30 + miles from me and they couldn't even do that. Haha I thought it was 50/50 warranty or not they just won't you to come in and spend more money. If you are smart be smarter then me Don't risk you time or money messing with the dishonest stealership THEY ARE BAD PEOPLE. Salman who sold me truck was Michael,Jim,meryal

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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herlongcbf on 11/17/2015
Dealer Response
Timlime, We apologize for any inconvenience you have experienced. I know that we offered to pay for / reimburse any towing expenses that you would have incurred if it was determined that the error was ours but I don’t believe the vehicle was towed here. Jim, our Sales Manager, mentioned that he spoke with you at length about what you indicated the issues were and what repair attempts you made. Unfortunately, without the truck here, there is no way to determine what the cause it. Our goal is to leave customers completely satisfied so of course we will be more than happy to service your truck. The downside is, GM will not warranty repairs for anything a customer has attempted to repair / modify in any way. Please feel free to contact us any time to discuss this further.
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