Paul Masse Chevrolet South
Dealership Sales Review
We bought a truck from them several months ago. Buying the truck, after putting down $12,000, was like pulling teeth. Phone calls and emails were left unanswered. When we went in there they kept telling us they needed more info instead of just getting everything right from the get go. 2 months and $14,000 they still have not registered the vehicle! They have been sitting on that tax and registration check for weeks now and as of today we now will incur a penalty because of their failure to do their job and refusal to answer emails. My guess is they refuse to email back so they do not leave a paper trail. But we have everything documented and are definitely reporting them to the Better Business Bureau! It's ridiculous. Do not go there!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No