Herb Chambers Cadillac of Warwick

Ordered an Escalade - was told the price was 6k over MSRP which is ridiculous already but I agreed to it so I stuck by it. Asked specifically when agreeing to it about my lease rate and was told by Melissa that ‘they don’t play games with stuff on the back end’ so I will get the base money factor. 3 weeks later when the car arrives they tried loading 4K in extra costs in other parts of the loan…..and when called out said it ‘was a mistake in the software’. Then just said they were gonna charge me 3 times the base MF because that’s ‘what they do on Escalades’. Somehow….it equated to exactly 4K more for the car. The GM point blank told me ‘it’s my car and if you want it your gonna pay it’. Left with no choice and after paying deposits and buying accessories we relented. After having the car for a month the finance guy called and wanted another $200 so I could get my tag…comical. These people are common criminals. Do not ever buy a car from them. PS - all this is in writing also….didn’t even matter