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Viti Volvo Cars Tiverton


975 Fish Rd, Tiverton, RI 02878 (map)
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5 out of 5 starssales Rating
Very Satisfied Viti Mercedes-Benz Customer
Written by DSJackson on 09/12/2018

After months of research and numerous disappointing attempts to purchase a 2018 Mercedes-Benz 4x4 Sprinter, I eventually located Viti Mercedes-Benz in Tiverton, Rhode Island and left as very satisfied customer with the vehicle I'd been searching for. From the beginning, I was immediately impressed with the quick return contact I'd received from Viti's Commercial Brand Manager Robert "Bob" Fioravanti and his direct, no-nonsense handling of my initial questions. He not only handled the initial contact professionally, but also maintained the same level of professionalism in each followup e-mail and phone call throughout the process. After numerous communications and addressing all questions and concerns, I was willing to fly from the western U.S. to the east coast to purchase the vehicle from their dealership. Bob and all other Viti staff members I came in contact with, including the dealership's owner, provided the high quality level of assistance expected from any Mercedes-Benz dealership throughout the process; including Bob picking me up from the airport an driving me to the dealership prior to finalizing the transaction. I would highly recommend contacting Viti Mercedes-Benz of Tiverton, Rhode Island if considering purchasing a Sprinter; and, would assume if looking to purchase any other types of vehicles as well, that you would leave as a very satisfied customer as I have as you move through the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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viticlientcare on 09/19/2018
Dealer Response
Thank you for you recent purchase here at Viti Mercedes-Benz, Bob Fioravanti is a tremendous asset to our team and we are glad he was able help you find the right vehicle considering you came all the way from Utah. This is actually a common occurrence here at Viti. We believe this is due to his expertise in building our sprinters with the right equipment to serve our customers needs. Thank you for taking a moment of your time to share your experience with the Edmunds customers.
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