Toyota of Smithfield
Dealership Sales Review
When I walked into Colonial Toyota, I was finishing up a 3 day "extraveganza" of car shopping. I had been to a multitude of dealers and this is where I ended up making my purchase. I got what I would consider a fair price for a new '08 Camry with a good price on my trade-in. The salesperson I dealt with was professional and seemd up front and honest about everything we talked about. We agreed on the price, and when I got to the finance department the price never changed, no hidden costs or fees. On a side note, I went with a friend about 2 weeks later, talked to the same salesperson, and they were great again, however my friend was quite annoyed by the sales manager and ended up walking out frustrated. I sat through the whole exchange, and I was surprised by the change in how he was treated vs. how I felt when I bought my car there. I guess it is hit or miss (depending on the sales manager that is "on duty" when you get there) If I had not witnessed this exchange, I would have given them all 5's.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes