Grieco Honda
Dealership Sales Review
Worst experience in car purchase. I purchased a car from them that was a good deal. However, the engine oil was due to change in one month and they haven't changed it before it was sold. They got me a good interest rate but they included a warranty without my request. When I tried to ask about the warranty, they intimidated me that they got me a good monthly payment and that the warranty is part of the deal. They said that I got this rate because I took the warranty and that if I cancel my warranty, the financing rate may go up. All these are lies. Also, when I have decided to cancel the warranty, they gave me really hard time. I was never able to get to the financial manager. After 2 weeks of leaving message without anyone getting back to me, I went there to speak with the financial manager and the latter refused to see me. He didn't even bother to say hi. I also felt threatened by a salesperson and he said: "you can't go in". I told him why he doesn't speak to me. Just answer the phone. I had to go back. Then I spoke with the warranty directly and they said the dealer never submitted my warranty. Finally, 3 weeks ago, I wrote a notarized letter (as requested) stating that I want to cancel my warranty. Until now, I haven't got any answer or refund. Even today, I tried to call again the financial manager or the sales person but again no one picked up the phone. NEVER trust these people with your money. They will treat you like [violative content deleted].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes