Grieco Honda
Dealership Sales Review
We wanted a specific 2011 vehicle, with specific options. Metro Honda salesman said we can have the car in 'a couple of days', with a $500 deposit. He then called the following day with good news and bad news. He couldnt get the car we wanted, but he COULD get one just like it with more options (and more money). He said well the car you want cant be found in New England, if anyone says they can get you this, they are lying. We said no thank you and cancelled the order. Then we went on the Honda website, and located EXACTLY the car we wanted at the Honda Dealership in Norwood, MA. We called them and confirmed it was in stock (and the right options), and put a deposit down over the phone. We picked up the car last weekend. We are still waiting to get our refund back from Metro, and they do not return phonecalls. Too bad Metro - I would have bought a car from you, but your salesman lied, and your sales manager Paul is one of the rudest individuals I've encountered. Talk about poor customer service. You lost more than the 35k we just spent somewhere else... you lost a customer with a big mouth and lots of friends
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No