Wright Buick GMC
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Dealership Service Review
service Rating
Terrible
Written by 04/29/2024
onTook too long, going back and forth with them that it would be done. They did the body work and they jacked it up a little after parking it into a bush and scraping up the front bumper. After seeing on my Chevy app basically took it for a joy ride and did a 15 mile round trip plus another drive before that day probably to make sure the vehicle is all good and alignment was good. They also were doing over 80 mph in my vehicle which showed on my app. I also noticed after looking at my vehicle underneath that they didn’t even replace the plastic piece on drivers side that holds the fender liner in place.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No