Piazza Honda of Springfield

Complete Waste of Time!!! Terrible Sales Dept. (Sean) So, I looked up a Nissan Rogue online over the weekend, found 1 that I liked at Honda of Drexel Hill. So around 10:30am I called to make sure it was still available & it was, so I asked when I could come in to test drive, well SEAN the Sales Rep. tells me I can come in at 1pm b/c he is meeting with someone at 11am... (Just for full disclosure I recently had a child - 2 weeks old, so anytime is valuable at this point....) Well, I showed up at 1pm as I was told - TURNS OUT someone else is already test driving the car - even though I made an appt. for 1pm. Now I am waiting for about 30 minutes to test drive the same car I made an appt for, so I test drive the SUV and it was FILTHY DIRTY. For example as I was looking through vehicle there were at least 15 beer bottle caps in the back seat pocket, floors were scuzzy and steering wheel was broken. I asked if they just received the Nissan Rogue in? He said no they have had it for a month... Why they had not cleaned it in over a month is ridiculous, especially when you know someone is coming in to look at. So, I test drove the Rogue and it was fine, seemed to have no issues except filthy & broken steering wheel. I can always clean & ask for $ off for steering wheel, so I was interested in purchasing... WELL, as it turns out they already SOLD the car to the person who just test drove it during my appt... (meanwhile, she is sitting right next to me) HERE IS THE KICKER - SEAN, the sales rep. - only made the appt. for 1pm because he wanted to make the sale himself - I could have (& would have) come in anytime and just saw another sales rep. but nope SEAN was a greedy “USED CAR SALESMAN” who wanted the sale to himself, so in turn we lost out on the Nissan Rogue. ABSOLUTLEY TERRBILE SALES TEAM... They have lost a customer for life - as well as anyone I know.