Piazza Honda of Springfield
Dealership Sales Review
The internet sales department told us they would price-match their competitors. We received an attractive price from a local competitor, and despite having full knowledge of this quote the day before we stopped in to buy, they would not match the price. They were courteous, simply told us that they couldn't work out the lower price and whoever gave it to us must be giving away cars or tacking on undisclosed fees. We wasted an hour of our Saturday afternoon waiting to be told that. After leaving, we went to another local dealer who honored the lower price, no hidden fees, no runaround. If they couldn't match the price, I would've appreciated knowing this before I visited and wasted my time away from my kids on a beautiful sunny day. These guys are all talk.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No