Sands Ford of Red Hill
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Dealership Service Review
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2020 Ford Fusion dead battery
Written byon 03/10/2021
Having our 2020 fusion for 10 months, the battery was dead after using it 2 days prior. Sands got the car in the next day to evaluate it. The battery and charging system checked okay. There was no parasitic draw and no technical bulletins about a known problem. I do not think that I should have been charged for the service, since the problem was not fixed and is sure to happen again. I was told to talk to someone at Ford about the problem. Not my responsibility.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No