Cochran INFINITI Monroeville
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Issues are resolved
Written by 06/07/2014
onupdated 09/28/2025
Wow! What a difference a day makes. Shawn has been great. I understood I couldn't get every little thing taken care of, but he gave me a fair offer and I am more than satisfied with it. I was at my wits end with this and Shawn and Leslie pulled it out for me in the clutch. I would wholeheartedly recommend this dealership if Shawn and Leslie were working the front line. Thanks again guys.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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number1cochran on 07/02/2014
Dealer Response
We understand your frustration over the issues you experienced with both our process and the vehicle, and we are sincerely sorry. We are extremely grateful for your feedback and your giving us the opportunity to make things right. If there is anything more we can do, please do not hesitate to reach out.
Sincerely,
#1 Cochran Customer Care
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